At Adventure Again, we want you to be happy with every order.
All of our items are pre-loved, carefully inspected, and ready for their next adventure.
If something isn’t right, returning it is simple.
Returns are accepted within 14 days of delivery.
We’ll provide a prepaid Royal Mail return label to make returns simple. A £3.99 return fee will be deducted from your refund unless the item is faulty or incorrect.
• 14 days to return from delivery
• £3.99 return shipping deducted from the final refund
• Items must be in original condition
• No exchanges (refund + repurchase)
How to Return
To start a return, simply email us at info@adventureagain.com with:
• Your order number
• Your name
• The item you’d like to return
• Your reason for return
if your return is accepted we’ll send you a prepaid return label to make things easy.
A £3.99 return fee will be deducted from your refund to cover the cost of return shipping.
No forms. No printing. Just a simple, paperless return
Once we receive and inspect your return, refunds are processed within 5–7 working days to your original payment method.
You’ll receive an email confirmation as soon as your refund has been completed.
Eligibility
Items must be returned in the same condition they were received.
As all items are pre-loved, minor signs of wear may be present and will always be shown or described in the listing.
Returns are not accepted on items marked as final stock.
Exchanges
We do not currently offer direct exchanges.
If you’d like a different item, simply place a new order and return your original item for a refund. You’re welcome to purchase your new item first to avoid missing out.
Faulty or Incorrect Items
If your item arrives faulty or not as described, please email us within 7 days of delivery with photos.
We’ll resolve this as quickly as possible.
If a return is required, we’ll provide a prepaid Royal Mail return label via email, so there’s no cost to you. Wherever possible, we use digital labels to keep returns paperless and reduce waste.
